Allied Telecom is excited to announce the launch of our new world-class billing platform from Rev.io, in support of our efforts to enhance our clients’ invoicing and account management experience.
As a leading single source provider of primary and backup Internet, cloud connectivity and Unified Communications solutions, our goal at Allied is to provide exceptional client service throughout all areas of our organization, and to ensure that our clients have access to amenities that meet or exceed industry standards. The transition to this billing platform will empower clients to self-manage their accounts through a user-friendly web portal with anytime, anywhere access. A future deployment phase will include agent commission management for Allied partners.
“We are very pleased with the transition to this highly sophisticated billing platform,” said Nafeeza Ramlochan, Director of Financial Operations at Allied. “It enables us to provide a better account management experience for our clients – and soon for our partners and agents as well. This platform will also free up resources internally to focus on billing operation efficiencies and improvements, rather than manual processes.”
Features of the Rev.io platform include any-time account management and payment, Call Detail Record access for voice clients, and improved jurisdictional compliance via automatic taxation calculation.
For Allied clients, the new billing portal can be accessed at https://alliedtelecom.billcenter.net/. Allied’s billing staff will continue to be accessible by phone at 866.276.7697 and by email at firstname.lastname@example.org.