From VoIP to BYOD to IM&P, the jargon used in the world of Unified Communications and Collaboration can seem like an alphabet soup of acronyms. Whether you're looking for a new phone system or researching tools to support a growing remote workforce, our Unified Communications glossary of common … Read more about Unified Communications Glossary: Common UC&C and VoIP Acronyms
As a leading provider of cloud-based Unified Communications and Collaboration (UC&C) solutions, Allied is proud to introduce our new AllCloud Demo Room. The demo room was designed to provide a tactile educational experience for our clients, partners and internal team to learn about the … Read more about Allied Unveils AllCloud Demo Room for Collaboration Technology
Here in the U.S. we’ve been taught since childhood to dial nine-one-one in an emergency situation, and most of us take it for granted that emergency response teams can locate and reach us quickly. Below, we review the various ways that emergency services locate callers – and what you can do to … Read more about The Lowdown on e911 for Business VoIP Phone Systems
As our dependence on technology grows, cyber risk is becoming an ever-increasing anxiety for businesses. There are thousands of ways that bad people can breach, hack and attack business technology systems, exploiting technological weakness to commit fraudulent and malicious activity. Phone systems … Read more about 5 Precautions to Prevent Voicemail System Hacking
While Voice Over IP phone systems have by-and-large overcome the stigma of poor call quality and reliability from the early days of the technology, not all VoIP systems are created equal. It’s worth it to take the time to thoroughly vet your voice service provider to ensure you are guaranteed high … Read more about How Important is Call Quality to Your Business?
The Future of Work can be summed up with the mindset that “work is no longer a place you go; it's what you do.” As the economy continues to become more distributed, mobile and globalized, the days of the traditional in-office, cubicle-dwelling, at-desk worker are waning in favor of an always … Read more about 6 VoIP Features that Support “The Future of Work”
If you’re looking into buying new phones for your office, be sure to include Gigabit Ethernet (or GigE) capable phones in your search. While they are somewhat more costly than standard VoIP phones, utilizing a GigE connection allows faster data and voice packet traffic to both your desktop and phone … Read more about Does Your Business Need Gig-E capable phones?
Technology is quickly changing the traditional job description of office receptionists as “auto attendant” menus begin to route incoming calls in lieu of live receptionists at some organizations, while fully virtual receptionists can provide remote answering services from afar. However, for offices … Read more about How to Set Your Office Receptionist Up for Success
For more and more workers, going into the “office” simply means having a laptop and a Wi-Fi connection. Telework arrangements are growing at an increasingly fast pace, with predictions that up to half of employees will be working remotely in some capacity by 2020. However, remote work isn’t an all … Read more about The 5 Types of Remote Workers
If you own a small business and are considering using a cloud-based voice service, you might have some questions. For instance, what are the benefits? How much would it cost? What, exactly, is "cloud-based" voice and what does VoIP mean? Well first of all, VoIP is cloud-based phone service. VoIP … Read more about 7 Reasons Your Business Should Use a Cloud-Based Voice Service