We are here and ready to support you! Allied’s response to COVID-19. Click here to learn more...

Like so many of you, we have spent the last several days and weeks learning about the coronavirus (COVID-19) and how it is impacting the world. For Allied, that means understanding how it affects our clients, employees and communities, and then making the necessary adjustments to our work and operations.

We have one simple objective that drives us: keeping our employees safe while providing uninterrupted service to our Clients. This has been at the center of our conversations every step of the way. With this objective in mind, we have taken several steps within our business to directly respond to the threat of the coronavirus.

While our office is open, most of our employees are working remotely and only essential personnel are allowed into the office to ensure Social Distancing. Our employees are equipped to work remotely and are providing the same high level of service as if they were in the office. Our Network Operations Center, Client Care and Billing departments will remain fully staffed and operational. Allied has elected to suspend in-person training and product demonstrations, however, these services may be delivered virtually via webinar. Understanding that some support services cannot be delivered virtually, Allied is committed to servicing outages and service interruptions with our Field Technicians. Field Technicians will limit exposure to our Clients to the extent that is practical in order to resolve the incident.

From an office perspective, for those essential personnel, we have ramped up cleaning services at our office. We have hand sanitizer at the front entrances and in several places around the office. Additionally, we are closely following the Centers for Disease Control's (CDC) guidelines and recommendations on the steps we can take to help prevent the spread of the virus. We have shared specific instructions with our employees on the importance of washing their hands and staying home if they feel sick or are returning from an area of the world identified as posing a coronavirus-related risk. Per CDC recommendations, we will ask employees who have traveled to such locations or have been exposed to others who have traveled to such locations to self-quarantine for 14 days.

We hope that each of you are doing whatever necessary to remain safe and healthy. If we can assist in helping get you set up for remote work, please give us a call. We are here to help with several voice solutions to meet your needs. We will continue to closely monitor the situation and do all we can to protect our employees and support your needs. We will update you should the status of our office change, however, at this point we are operating business as usual. If you have any immediate needs, please reach out to our support department at 202.349.0440 or support@alliedtelecom.net.

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Home » Allied News Blog » Unified Communications

[VIDEO] A Day in the Life of a Modern Flex Worker

With the rise of remote working, work is no longer a place you go, it's what you do. There are different levels of remote work required by different workers: some may need to work from home all the time, some might just need the ability to work remotely in special circumstances such as a snow day or … Read more about [VIDEO] A Day in the Life of a Modern Flex Worker

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Allied Launches New Portal for Voice and UC Clients

Allied’s new AllCloud Connection portal - powered by Park Bench Solutions' odin platform - provides an improved client experience for voice account management and administration. [ARLINGTON, VA] – July 17, 2017 – Allied Telecom, a leading Unified Communications provider, today announced the … Read more about Allied Launches New Portal for Voice and UC Clients

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[VIDEO] Cloud-based Unified Communications 101

The workforce is changing. Did you know that 44% of employees view companies that don’t offer a telecommuting option as old-fashioned? It's clear that meeting employee expectations for remote work and collaborative technology is increasingly critical for companies to compete in the hiring market. … Read more about [VIDEO] Cloud-based Unified Communications 101

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[VIDEO] How Does Polycom Acoustic Fence Technology Work?

No matter where you work, noisy environments are tough to avoid. The trend for open office layouts often leads to loud, distracting work environments that lack privacy. In research by Cornell University, 74% of employees say they face "many" instances of disturbances and distractions from noise. … Read more about [VIDEO] How Does Polycom Acoustic Fence Technology Work?

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4 Ways to Ensure Business Continuity in Inclement Weather

It’s the first full day of spring in Washington DC today, but Mother Nature didn’t seem to get the memo – we have 4 to 12 inches of snow falling across the area, local schools, the federal government, and many local businesses are closed. We also had a “wind day” earlier in the month, with high … Read more about 4 Ways to Ensure Business Continuity in Inclement Weather

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Unified Communications Glossary: Common UC&C and VoIP Acronyms

From VoIP to BYOD to IM&P, the jargon used in the world of Unified Communications and Collaboration can seem like an alphabet soup of acronyms. Whether you're looking for a new phone system or researching tools to support a growing remote workforce, our Unified Communications glossary of common … Read more about Unified Communications Glossary: Common UC&C and VoIP Acronyms

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Allied Unveils AllCloud Demo Room for Collaboration Technology

As a leading provider of cloud-based Unified Communications and Collaboration (UC&C) solutions, Allied is proud to introduce our new AllCloud Demo Room. The demo room was designed to provide a tactile educational experience for our clients, partners and internal team to learn about the … Read more about Allied Unveils AllCloud Demo Room for Collaboration Technology

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Time to Upgrade Your Meeting Room?

We spend a LOT of time in meeting rooms. Probably more than we should – it was recently estimated that the average worker attends 62 meetings monthly! Another study found organizations spend 15% of their collective time in meetings – with middle managers sitting in meetings for almost 35% of their … Read more about Time to Upgrade Your Meeting Room?

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10 Habits of Companies That Collaborate Effectively

“Silos” and “tribes” are both terms to describe groups within an organization who become insular in their thinking, behavior, and processes. Such functional separation is detrimental to cross-company productivity and a positive corporate culture. So, how can you overcome organizational silos and … Read more about 10 Habits of Companies That Collaborate Effectively

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8 Ways to Improve Collaboration Across Your Company

With the rise of remote work, the importance of effective collaboration is higher than ever. As hard as it can be to encourage communication across departments and functional teams, these days you also often have to foster collaboration among employees spread across different geographical locations … Read more about 8 Ways to Improve Collaboration Across Your Company

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  • Almost time for our annual holiday party! What are you doing to celebrate the holidays.
  • As the holiday season continues we wanted to share some photos from our wonderful Thanksgiving Potluck!
  • These little guys being back in the office can only mean one thing... it’s almost Thanksgiving Potluck time!
  • Thanks to all the Allied employees and families who came out to celebrate at our #Alliedfest 2019 company picnic!
  • We were finally able to get the band together to commemorate the arrival of our Network Operation Center’s Silver Stevie award. Everyone at Allied is extremely proud of our stellar support team! Thank you for all that you do for our customers and for Allied! #silverstevieaward #americanbusinessawards #nocteam #supportteam #customerservice
  • Our #FieldOperations team had a great day of training on Friday for their Field Ops Boot Camp. These guys are out on the front line for Allied every day, making sure that our services are up and running smoothly for all our customers. Thanks for all you do! #weloveourteam