The workforce is changing. Did you know that 44% of employees view companies that don’t offer a telecommuting option as old-fashioned? It's clear that meeting employee expectations for remote work and collaborative technology is increasingly critical for companies to compete in the hiring market. … Read more about [VIDEO] Cloud-based Unified Communications 101
Conference calling is mission-critical in today's connected world. A global economy, remote workers, multiple business offices, and ever-mobile workforces drive a need for unparalleled conferencing flexibility. It's no secret that the landscape of available solutions is as technically dizzying as it … Read more about 7 Considerations for Your Conference Calling System
It’s the first full day of spring in Washington DC today, but Mother Nature didn’t seem to get the memo – we have 4 to 12 inches of snow falling across the area, local schools, the federal government, and many local businesses are closed. We also had a “wind day” earlier in the month, with high … Read more about 4 Ways to Ensure Business Continuity in Inclement Weather
From VoIP to BYOD to IM&P, the jargon used in the world of Unified Communications and Collaboration can seem like an alphabet soup of acronyms. Whether you're looking for a new phone system or researching tools to support a growing remote workforce, our Unified Communications glossary of common … Read more about Unified Communications Glossary: Common UC&C and VoIP Acronyms
We spend a LOT of time in meeting rooms. Probably more than we should – it was recently estimated that the average worker attends 62 meetings monthly! Another study found organizations spend 15% of their collective time in meetings – with middle managers sitting in meetings for almost 35% of their … Read more about Time to Upgrade Your Meeting Room?
Technology enables companies to get the most out of their employees, making tasks easier, faster and simpler, as well as opening up a whole new world of improved communication, collaboration, and analytics. However, it can be easy to be overwhelmed by the sheer number of tech tools, systems, … Read more about 4 Ways Tech Tools Can Make Your Business More Productive
As our dependence on technology grows, cyber risk is becoming an ever-increasing anxiety for businesses. There are thousands of ways that bad people can breach, hack and attack business technology systems, exploiting technological weakness to commit fraudulent and malicious activity. Phone systems … Read more about 5 Precautions to Prevent Voicemail System Hacking
While Voice Over IP phone systems have by-and-large overcome the stigma of poor call quality and reliability from the early days of the technology, not all VoIP systems are created equal. It’s worth it to take the time to thoroughly vet your voice service provider to ensure you are guaranteed high … Read more about How Important is Call Quality to Your Business?
Faxing might sound like outdated technology to the younger members of your workforce, but the truth of the matter is that many organizations (especially in legal, healthcare, and government industries) still rely heavily on faxing for document sharing, and expect to be able to conduct business with … Read more about 6 Reasons Your Business Should Switch to Virtual Fax
If you’ve been following the news, you probably know that Apple’s OS X was just the target of a “Ransomware” virus attack for the first time ever. Ransomware is a dangerous form of malicious software that essentially “steals” a computer’s files by encrypting them and holding them hostage until the … Read more about Emerging Security Threats: Ransomware and Others