Leadership

Ken Williams

Ken Williams

Chief Executive Officer (CEO) and Chief Technology Officer (CTO)

Mr. Williams is responsible for the overall strategic, technical, operational and financial success of Allied Telecom. His primary responsibilities involve strategic planning, the enhancement of internal and customer-facing technology systems and networks, and ensuring that the operational and financial resources at Allied are running in an efficient and effective manner.

Mr. William’s vision led Allied to be the first Internet Service Provider (ISP) in the Washington, DC region to deploy cutting-edge technology that delivers fiber-optic quality broadband Ethernet LAN services over existing copper wires. Under his leadership, Allied also expanded its services to include next-generation DWDM fiber-optic broadband services and business-class hosted VOIP telephone service.

Mr. Williams completed his studies in Electrical and Computer Engineering at Drexel University in 1983 and is currently pursuing an Executive MBA degree at the University of Maryland.

Chris Peabody

Chris Peabody

Chief Operating Officer

Mr. Peabody is responsible for the overall financial and operational success of Allied Telecom, including the delivery of corporate strategy and continuity of exceptional internal and external customer relationships. He directly manages the sales, marketing, operations, human capital, engineering and customer care teams.

Mr. Peabody has been in the network and telecommunications industry for over twenty-seven years, all of it in the Washington, DC area. His early career includes 15 years with Bell Atlantic (now Verizon) in a series of operational, sales engineering and technology sales roles. Then he spent six years at Georgetown University where he was their first Director of Network and Communication Services. More recently, he was a Deputy CTO with the DC Government, and Chief of Network and Communication Services with the Washington Metropolitan Area Transit Authority (WMATA) where he was responsible for building the next-generation voice, data and wireless network infrastructure and all associated programs and services.

Mr. Peabody holds a Bachelor of Arts in Geology from Furman University and numerous certifications in networking and telecommunications.

Debra Shaw

Debra A. Shaw

Controller

Ms. Shaw is responsible for the strategic and financial management of Allied Telecom. She directly manages the accounting and finance operations of Allied.

Prior to joining Allied, Ms. Shaw was the principle of her own finance and accounting consulting firm. A Certified Public Accountant since 1986, Ms. Shaw has more than 23 years of finance and accounting experience, including eight years of service in the Big 3 and National Public accounting arenas. Ms. Shaw has spent more than nine years working with a variety of technology and telecommunications companies in Silicon Valley.

Ms. Shaw is experienced in handling FCC 499 Regulatory filings, VOIP tax administration, FUSF contributions and E-rate Program compliance and administration.

Ms. Shaw holds a Bachelors of Science Degree in Business Administration with an emphasis in Accounting, and a Minor in Information Systems from San Diego State University.

Walter Ames

Walter C. Ames

Chief Network Architect and Chief Security Officer

Mr. Ames is responsible for the overall success of all engineering initiatives at Allied Telecom. He is responsible for ensuring that Allied’s core infrastructure and engineered products are developed, implemented and maintained with excellence.

Mr. Ames has been in the network and telecommunications industry for more than twenty years. He spent six years in the United States Army working in the Cryptologic/Cryptographic communications division. While serving at the Pentagon, he was responsible for integrating cryptographic technologies with emerging TCP/IP based networks. In the private sector, Mr. Ames worked for High-Tech International in a Project Management/Sr. Engineering role. In this position he developed a secure web-based application process in support of Federal Grant Payments, and designed and implemented the data networking security model to support the grants management process, which passed, without exception, the annual SAS-70 audit.

Mr. Ames holds a BS/EE with a minor in Computer Science, as well as various specific certificates in applied cryptography, security and other data networking disciplines.

Melanie Jameson

Melanie Jameson

Director of Customer Relations

Mrs. Jameson is responsible for the overall success of Sales Operations and Customer Relations at Allied Telecom. Her primary responsibilities involve management of the daily sales operations team and customer relations, ensuring that all of Allied’s internal and external customer relationships are handled with excellence.

Mrs. Jameson has worked in the telecommunications industry for more than ten years. She spent four years with Birch Telecom, building the Texas market and developing the company’s sales operations policies and procedures. Her background also includes key positions at Cavalier Telephone where she served as the Business Care Manager for the Richmond Call Center where she was responsible for the inbound and outbound call center, all account retention efforts, data entry of all business orders, and all sales support activities.

Mrs. Jameson has completed several business communication courses and is a certified Salesforce Administrator.

Geri Sullivan

Geri Sullivan

Regional VP of Sales

Ms. Sullivan is responsible for revenue growth in the Washington, DC region and ensuring that Allied’s customers always have an unparalleled service experience. She directly manages the Direct Sales and Customer Account teams.

Having led the engineering team in the development of Allied’s voice service offering, Ms. Sullivan also holds the position as the Product Line Manager (PLM) and works closely with the entire organization to ensure that Allied’s voice service is reliable, robust and secure.

Ms. Sullivan has over 22 years in the telecommunications industry, working in a variety of technical, sales and leadership roles. She began her career with Lexcom, and has held key roles with PageNet, Net2000, Docutech and Pingtone. Ms. Sullivan has received a variety of technology certifications throughout her career in the areas of IP Networking, IP Telephony, Nortel and Avaya PBX systems engineering, Carrier Ethernet, VPN and MPLS certifications.

Jeff Marcon

Jeff Marcon

Director of Network Infrastructure

Mr. Marcon manages and directs the design and construction of communications facilities and build-outs associated with the Allied Telecom network.

Prior to joining Allied, he was the principle of his own consulting firm where he provided technical, procurement and project management advice for large-scale TCP/IP based networks, local exchange and VOIP network rollouts, and wire-line and non-wire line next generation deployments. Mr. Marcon retired from Verizon’s wholesale division where he was a senior technology consultant to tier-one carriers in the US. Prior to Verizon, Mr. Marcon was Director of Business Development for Ascend Communications/Lucent where he advised, developed, and deployed ISP and Competitive Local Exchange Carrier networks across the US and Canada.

Mr. Marcon holds undergraduate and graduate degrees from the University of Maryland College Park, and a Master’s of Science in Telecommunications Operations and Management from The George Washington University.

News

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Allied Supports the DC Community at the Annual Food2Feed Drive

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Comtel Communications Signs Partner Agreement with Allied Telecom Group

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Allied Sponsors the 2nd Annual Latisys Open House

Allied was a proud sponsor of the Latisys 2nd Annual Open House at their Ashburn, VA data … Read More

Careers

We're passionate about the people, technology, innovation and creativity around which our business is based. If you're interested in joining our team, please e-mail us a copy of your resume and a letter highlighting your capabilities to careers@alliedtelecom.net.

We are currently accepting qualified candidates for the following positions.

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Accounts Receivable / Payable Clerk

Allied Telecom Group is currently seeking an experienced, solutions focused, Accounts Receivable / Payable Clerk who will contribute to Allied’s growth.

Manager of Operations, Washington DC

Allied is looking for a senior leader to join our Operations and Engineering Department in the role of Manager of Operations and Infrastructure.

Core Values

At Allied our Core Values are the foundation for how we choose to approach business. They are rooted in the vision of our founder who challenges us to be the best while maintaining exemplary business ethics and standards of personal responsibility. The words are simple: Integrity, Stewardship, Empowerment, CaNI (Constant and Never Ending Improvement), and Excellence. However the execution of our work, in alignment with our core values, is what ensures Allied is a company that continues to make a difference for our customers, employees, employees’ families, and the communities that we serve.

Core Values

STEWARDSHIP

  • Taking ownership for your area of responsibility.
  • This includes the company, our customers, employees and our communities.

EMPOWERMENT

  • Believing people have the innate ability to succeed.
  • Giving people the tools and autonomy to do their jobs.
  • Understanding that falling down is part of growing up.

INTEGRITY

  • Doing the right thing.
  • Ensuring your words and actions match.

EXCELLENCE

  • Delivering the best, being the best.
  • Serving our internal and external customers in ways that exceed their expectations.

CaNI

  • Using our creativity to create a cycle of Constant and Never-ending Improvement.

FAQs

Ask us anything and we’ll be happy to answer. Here are a few of the ones we get asked the most:

  • How long have you been providing services?
  • Allied Telecom has been providing communication services since 1990.
  • Do you provide voice services?
  • Of course. We provide Hosted PBX, PRI Service, and SIP Trunking for businesses across the Mid-Atlantic region. Allied’s suite of IP voice services are all On-Net ensuring you the most reliable quality of service available.
  • Are you a reseller and if so, who are your partners?
  • Allied Telecom is a facilities based communication services provider. We do not re-package or resell other carriers’ products.
  • Do you offer residential services?
  • Allied does not provide residential services but does provide custom business solutions for telework and remote access to corporate systems.
  • How can I tell if I qualify for your services?
  • To confirm availability, please contact a representative at 202-349-0408.
  • How long does it take to get connected?
  • If your company is located in a “Lit” building, we can often provide the same day service. Other solutions can be delivered in 15 days or less. To determine your availability, please contact a representative at 202-349-0408.
  • I am not in one of your buildings. Can I still receive service?
  • Yes. We offer a variety of customized options to deliver service outside our immediate footprint. For additional information, please contact a representative at 202-349-0408.

Contact Us

  • Allied Telecom Group, LLC
  • 1120 20th Street, NW
  • Suite 500 South
  • Washington, DC 20036
  • 202.541.9000 – Main
  • 202.541.9050 – Fax
  • 866.595.9915 – Toll Free
  • Finance
  • Monday – Friday 8:30 AM – 5 PM
  • 202.349.0420
  • Partners
  • 202.349.0480
  • Careers
  • careers@alliedtelecom.net
  • Customer Care
  • Monday – Friday 8 AM – 5:30 PM
  • 202.349.0470
  • Sales
  • Monday – Friday 8 AM – 5:30 PM
  • 202.349.0408
  • Technical Support 24×7
  • 202.349.0440
  • 866.593.8233 – Toll Free

Get In Touch

Use this form to submit a sales inquiry, contact Support/Security, inquire about your account or request service.

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