About Allied

Ken Williams

Ken Williams

Chief Executive Officer (CEO) and Chief Technology Officer (CTO)

Ken is responsible for the overall strategic, technical, operational and financial success of Allied. His primary responsibilities involve strategic planning, the enhancement of internal and customer-facing technology systems and networks, and ensuring that the operational and financial resources at Allied are running in an efficient and effective manner. His vision led Allied to be the first Internet Service Provider (ISP) in the Washington, DC region to deploy cutting-edge technology that delivers fiber-optic quality broadband Ethernet LAN services over existing copper wires. Under Ken’s leadership, Allied also expanded its services to include next-generation DWDM fiber-optic broadband services and business-class hosted VOIP telephone service. Ken completed his studies in Electrical and Computer Engineering at Drexel University in 1983.

Kathy Moore

Kathy Moore

Chief Financial Officer

Kathy has served as Allied’s Chief Financial Officer since September 2012. In her role, She is responsible for the overall financial strategy and day-to-day financial operations and administration of the company. Kathy is a highly accomplished finance and operations executive with expertise in fast growing and dynamic entrepreneurial companies and has a track record of assembling and leading high performance teams. With 20 years in the telecommunications and software industries, she brings a wealth of knowledge and expertise from her previous executive roles at Razorsight Corporation, Innovectra Corporation, Wisor Telecom and NET2000 Communications. During her career, Kathy has overseen a variety of finance and operations functions, including strategic planning, business analysis, general accounting, human resources, revenue assurance, network cost audit, service delivery and customer service, and has extensive experience in raising capital, deal structuring and negotiations. Kathy has a Bachelor of Science in Accounting degree from George Mason University and a CPA Designation from the State of Virginia.

Walter Ames

Walter C. Ames

Chief Network Architect and Chief Security Officer

Walter is responsible for the overall success of all engineering initiatives at Allied. He is responsible for ensuring that Allied’s core infrastructure and engineered products are developed, implemented and maintained with excellence. Walter has been in the network and telecommunications industry for over 20 years. He spent six years in the United States Army working in the Cryptologic/Cryptographic communications division. While serving at the Pentagon, he was responsible for integrating cryptographic technologies with emerging TCP/IP based networks. In the private sector, Walter worked for High-Tech International in a Project Management/Sr. Engineering role. In this position he developed a secure web-based application process in support of Federal Grant Payments, and designed and implemented the data networking security model to support the grants management process, which passed, without exception, the annual SAS-70 audit. Walter holds a BS/EE with a minor in Computer Science, as well as various specific certificates in applied cryptography, security and other data networking disciplines.

Melanie Jameson

Melanie Jameson

Director of Revenue Operations

Melanie is responsible for the overall success of Revenue Operations at Allied. Her primary responsibilities involve management of the daily revenue operations. Melanie has worked in the telecommunications industry for more than ten years. She spent four years with Birch Telecom, building the Texas market and developing the company’s sales operations policies and procedures. Her background also includes key positions at Cavalier Telephone where she served as the Business Care Manager for the Richmond Call Center where she was responsible for the inbound and outbound call center, all account retention efforts, data entry of all business orders, and all sales support activities. Melanie has completed several business communication courses and is a certified Salesforce Administrator.

Alex Laporte

Alex Laporte

Director, Service Delivery

Alex is responsible for leading, managing and mentoring Allied’s Service Delivery Project Managers, Provisioners, and Field Technicians; as well as managing the complete lifecycle of the implementation experience for customers – starting with planning and network design, to provisioning and activating Allied’s data and voice services. Alex leads the charge in ensuring services are delivered on time and in accordance with Allied and industry best practices. Alex has over six years of experience in the telecom arena of VOIP, Broadsoft Broadworks and M6CAS, and local number portability. Alex is also an avid tennis player and holds a USPTA certification.

William Lombardo

William Lombardo

National Director of Channel Sales

William Lombardo joined Allied Telecom as National Director of Channel Sales in January of 2015. Mr. Lombardo is responsible for Allied’s Channel Partner Sales organization which is comprised of an experienced and dedicated team of Channel Development Managers as well as a skilled product and quoting support team. Mr Lombardo is also responsible for the future growth and success of Allied’s Channel partner program as the company continues to expand its product offerings,network and footprint.
Mr. Lombardo is a 15 year veteran in the IT services and telecommunications industries with an extensive background facilitating successful partnerships with agents and value added resellers. He is experienced with domestic and international network services and design as well as infrastructure and collocation services. Prior to joining Allied Telecom, Mr. Lombardo was a Director of Partner and Channel Sales for GTT and Core180. Prior to that Mr. Lombardo was a Senior Marketing Manager for Qwest Communications. and provided channel management support at Broadwing Communications (now Level-3) & Sprint.
Mr. Lombardo holds a Bachelor of Science degree in Finance and Real Estate from the American University in Washington, DC.

Chris Flores

Chris Flores

Senior Vice resident of Engineering

Christopher Flores joined Allied Telecom as Senior Vice President of Engineering in 2014. Mr. Flores is responsible for Allied’s Engineering organization which is comprised of Network Engineering, Voice Engineering and IT. Mr. Flores is also responsible for contributing to the future evolution of the overall network architecture.Mr. Flores is a 17-year veteran of the telecommunications industry with an extensive background in architecture and engineering with a specific concentration in network and voice. Prior to joining Allied Telecom, Mr. Flores was Senior Director of Network & Voice Engineering for Cbeyond (now Birch Communications). Prior to that, Mr. Flores held leadership and individual contributor positions at Cypress Communications, Deutsche Telekom (T-Mobile & T-Systems), OnFiber Communications (now Centurylink), Broadwing Communications (now Level-3) & Sprint.Mr. Flores holds a Bachelor of Science degree in Electrical Engineering from the Rochester Institute of Technology.

Nina Doherty

Nina Doherty

Vice President of Sales

Nina has served as Vice President of Sales since September of 2014. In her role, she is responsible for strategy and execution of all direct and indirect (channel) sales targeting federal, state and local government, K-12 erate and higher education, carrier/ wholesale services, and commercial enterprise accounts. Nina is also responsible for all marketing efforts and sales operations. Nina brings to Allied over 20 years of experience in growing companies from start-up to fully realized business concern; servicing Fortune 1000 and government entities across the US and around the world. Nina developed her sales, marketing and operational experience in industries to include telecommunications, Telecom Expense Management (TEM), supply chain management software and other business to business related professional services. In addition to serving Allied as VP of Sales, Nina volunteers her time to serve as Vice Chairman on the Greater Washington Area Advisory Board for Childhelp; the nation’s oldest and largest non-profit dedicated to the prevention, intervention and treatment of child abuse.

Mohammed Al-Jakoush

Mohammed Al-Jakoush

Director of Finance & Accounting

Mohammed is responsible for managing the day-to-day accounting operations, as well as the financial reporting and analysis and forecasting and budgeting functions. He works closely with the CFO to develop financial metrics and performance indictors to provide actionable data to the Allied management team. Mohammed is a seasoned finance and accounting professional with 16 years of extensive experience in accounting and financial operations, budgeting and forecasting, and the telecommunications industry. He most recently worked at one of the largest telecom operators in the Middle East, Syriatel. Mohammed has expertise in the ISO-9000 certification process as well as developing and managing the policies, procedures, and work flows for successfully passing the period audits. He has a Bachelor of Science in Accounting from Damascus University.

J.D. Darby

J.D. Darby

Chief Operating Officer

J.D. Darby joined Allied Telecom as Chief Operating Officer in 2015. J.D’s is responsible for Allied’s Sales, Marketing, Operations and Engineering organizations, with the primary goals of driving profitable revenue growth, optimizing Allied’s network footprint, streamlining key sales support processes, and delivering world class Client Experience. J.D. is an 18-year telecommunications veteran, having held Executive positions in Sales, Marketing, Systems Development, Operations, and overseas Call Center management. J.D. enjoys driving sales, process, and systems improvements, as well as maximizing output in a team environment. Prior to joining Allied, J.D. held senior leadership positions at GTT Communications and InPhonic, running their Key Accounts, Customer Operations, and Credit and Activations organizations, respectively. J.D. also held Sales and Marketing leadership positions at Broadwing Communications and Winstar. J.D. holds a Bachelor of Arts degree in French History from the College of Wooster, and an M.B.A from the Robert H. Smith School of Business at the University of Maryland.

Alicia Lambert

Alicia Lambert

Director of Human Resources

Alicia Lambert joined Allied as the Director of Human Resources in March 2015. Alicia’s experience spans over 13 years in corporate and manufacturing environments with Fortune 500 organizations in the automotive, personal care, consumer goods, and health care industries. During her career, Alicia has held a variety of roles where she shared her passion for developing highly engaged teams and leaders to realize the greatest potential of the organization. As an experienced human resource professional, Alicia brings a wealth of knowledge and experience in the areas of leadership development, coaching, employee engagement, and strategic human resources to Allied. Alicia holds a Bachelor of Science degree from the University of Tennessee, Knoxville.

CAREERS

We're passionate about the people, technology, innovation and creativity around which our business is based. If you're interested in joining our team, please e-mail us a copy of your resume and a letter highlighting your capabilities to careers@alliedtelecom.net.

We are currently accepting qualified candidates for the following positions.

MANAGER OF NETWORK OPERATIONS CENTER

Title: MANAGER OF NETWORK OPERATIONS CENTER Department: OPERATIONS Location: WASHINGTON, D.C. Classification: FULL-TIME / PERMANENT About the Position The Network Operations Manager (NOC) is responsible for designing the appropriate processes and procedures to build a proactive technical support center, managing the Network Operations Center (NOC) staff, and taking ownership of all technical issues. Responsibilities Manage NOC Staff Responsible for managing a staff ranging[...]

ENTERPRISE SALES EXECUTIVE - VOICE

Title: ENTERPRISE SALES EXECUTIVE, VOICE Department: SALES Location: WASHINGTON, D.C. Classification: FULL-TIME / PERMANENT   Apply online at this link. About the Position The Enterprise Sales Executive-Voice role uncovers, qualifies, proposes and closes new business focusing specifically on Hosted VOIP opportunities relating to 200+ stations (large deals). In this critical role the successful candidate will have the responsibility for the acquisition and delivery of p[...]

DIRECTOR OF CHANNEL SALES

Title: DIRECTOR CHANNEL SALES Department: SALES Location: WASHINGTON, D.C. Classification: FULL-TIME / PERMANENT About the Position The Director of Channel Sales will manage the development and implementation of partner growth utilizing an extended Sales Force outside of the Allied office. This is a critical leadership role within the Allied team, and will require cross-functional leadership skills to work with Allied Sales, Support, Services, Product and Engineering. This pers[...]

NETWORK OPERATIONS MANAGER

Title: NETWORK OPERATIONS MANAGER Department: NETWORK OPERATIONS Reports To: VICE PRESIDENT of OPERATIONS & ENGINEERING Classification: FULL-TIME PERMANENT   Job Overview: The Network Operations Manager is responsible for designing the appropriate processes and procedures to build a proactive technical support center, managing the Network Operations Center (NOC) staff, and taking ownership of all technical issues.   Key Areas of Responsibility: Manage NO[...]

DIRECTOR HUMAN RESOURCES

Title: DIRECTOR HUMAN RESOURCES Department: FINANCE & ADMINISTRATION Location: WASHINGTON, D.C. Classification: FULL-TIME / PERMANENT About the Position We are in the process of transforming our organization with a focus on building a strong culture of engaged employees that are passionate about Allied’s mission to provide our clients with superior technology solutions and an exceptional client service experience.   We are looking for a Human Resources leader to originate and dr[...]

Core Values

At Allied our Core Values are the foundation for how we choose to approach business. They are rooted in the vision of our founder who challenges us to be the best while maintaining exemplary business ethics and standards of personal responsibility. The words are simple: Integrity, Stewardship, Empowerment, CaNI (Constant and Never Ending Improvement), and Excellence. However the execution of our work, in alignment with our core values, is what ensures Allied is a company that continues to make a difference for our customers, employees, employees’ families, and the communities that we serve.

Core Values

STEWARDSHIP

  • Taking ownership for your area of responsibility.
  • This includes the company, our customers, employees and our communities.

EMPOWERMENT

  • Believing people have the innate ability to succeed.
  • Giving people the tools and autonomy to do their jobs.
  • Understanding that falling down is part of growing up.

INTEGRITY

  • Doing the right thing.
  • Ensuring your words and actions match.

EXCELLENCE

  • Delivering the best, being the best.
  • Serving our internal and external customers in ways that exceed their expectations.

CaNI

  • Using our creativity to create a cycle of Constant and Never-ending Improvement.

FAQs

Ask us anything and we`ll be happy to answer. Here are a few of the ones we get asked the most:
  • How long have you been providing services?

    Allied Telecom has been providing communication services since 1990.

  • Do you provide voice services?

    Of course. We provide Hosted PBX, PRI Service, and SIP Trunking for businesses across the Mid-Atlantic region. Allied`s suite of IP voice services are all On-Net ensuring you the most reliable quality of service available.

  • Are you a reseller and if so, who are your partners?

    Allied Telecom is a facilities based communication services provider. We do not repackage or resell other carriers` products.

  • Do you offer residential services?

    Allied does not provide residential services but does provide custom business solutions for telework and remote access to corporate systems.

  • How can I tell if I qualify for your services?

    To confirm availability, please contact a representative at 202-349-0408.

  • How long does it take to get connected?

    If your company is located in a “Lit” building, we can often provide the same day service. Other solutions can be delivered in 15 days or less. To determine your availability, please contact a representative at 202-349-0408.

  • I am not in one of your buildings. Can I still receive service?

    Yes we offer a variety of customized options to deliver service outside our immediate footprint. For additional information, please contact a representative at 20-349-0408.

Contact Us

  • Allied Telecom Group, LLC
  • 1120 20th Street, NW
  • Suite 500 South
  • Washington, DC 20036
  • 202.541.9000 – Main
  • 202.541.9050 – Fax
  • 866.595.9915 – Toll Free
  • Finance
  • Monday – Friday 8:30 AM – 5 PM
  • 202.349.0420
  • Partners
  • 202.349.0480
  • Careers
  • careers@alliedtelecom.net
  • Customer Care
  • Monday – Friday 8 AM – 5:30 PM
  • 202.349.0470
  • Sales
  • Monday – Friday 8 AM – 5:30 PM
  • 202.349.0408
  • Technical Support 24×7
  • 202.349.0440
  • 866.593.8233 – Toll Free

Get In Touch

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